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Tuesday, October 19, 2021

MTN’s new uncapped information bundle rocks — when you get it working

MTN not too long ago launched three uncapped cell information packages in its MyMTN Home vary, beginning at R499 for a bundle promising as much as 10Mbps speeds.

MyBroadband determined to place this bundle by way of its paces to see if it may be a dependable residence Internet connection.

Customers have the choice of taking out these affords on a 24-month contract with a free router included.

SIM-only packages can be found on the identical costs on a contract or a month-to-month deal, offered you’ve considered one of MTN’s supported 4G or 5G routers.

As we already had a ZTE MC801A 5G router within the workplace, we determined a month-to-month SIM-only provide could be our greatest possibility.

Unfortunately, this provide was not obtainable on-line (like contracts), and we needed to go to an MTN retailer to get the SIM.

That course of required offering all the typical paperwork and knowledge you would wish to use for a contract, together with an authentic ID, proof of deal with, a payslip, and three months’ financial institution statements.

After about an hour at an MTN retailer, we lastly received our SIM, headed residence and inserted it into the router.

However, we had been unable to hook up with the Internet. We tried resetting the router, coming into MTN’s Internet APN settings, and varied different fixed-LTE APNs however had no luck.

Calls to the MTN buyer care centre didn’t assist, as most brokers couldn’t present the proper settings for the service.

A number of hours into the following day, an MTN technical help crew member offered us with the APN (“mymtnhome”) to get the router linked.

This shouldn’t be a difficulty for future prospects, as MTN is working with router producers to robotically roll out the required settings when a SIM is inserted.

Our testing bench comprised the ZTE MC801A 5G router linked through Ethernet cable to an Acer Predator gaming laptop computer.

We first carried out ten velocity assessments on the MyBroadband Speedtest web site to see how briskly and secure the connection was.

These we carried out in two teams of 5, about an hour aside.

Although this was not intentional, the router linked to MTN’s 4G community in the course of the first 5 assessments and its 5G community over the past 5.

On common, we achieved a obtain velocity of 9.99Mbps, add velocity of 9.58Mbps, and ping of 17.3ms. These had been very secure outcomes for a wi-fi connection.

MTN Uncapped 10Mbps velocity assessments
Download Upload Ping
10.44Mbps 9.65Mbps 22ms (4G)
10.05Mbps 9.45Mbps 22ms (4G)
9.71Mbps 9.46Mbps 22ms (4G)
10.32Mbps 9.55Mbps 29ms (4G)
10.47Mbps 9.50Mbps 21ms (4G)
9.37Mbps 9.72Mbps 12ms (5G)
9.44Mbps 9.47Mbps 10ms (5G)
9.49Mbps 9.84Mbps 11ms (5G)
9.94Mbps 9.70Mbps 12ms (5G)
10.64Mbps 9.48Mbps 12ms (5G)
9.99Mbps 9.58Mbps 17.3ms

Next, we linked to the Surfshark VPN service and carried out extra velocity assessments to see if MTN would throttle the connection.

Our findings confirmed no signal of such a coverage, with the South African location practically matching the velocity of the VPN-less assessments.

Connecting to a VPN server within the UK elevated the latency, however this ought to be anticipated as a result of the visitors travels an extended route. Despite this, the speeds had been once more akin to the VPN-less connection.

The US VPN was significantly slower, although this was possible all the way down to a server capability challenge.

MTN Uncapped 10Mbps velocity assessments
Server location Download Upload Ping
South Africa 9.33Mbps 9.43Mbps 12ms
United Kingdom 8.21Mbps 9.24Mbps 345ms
United States 1.81Mbps 1.89Mbps 466ms

Video streaming was our subsequent space of focus.

We assessed Netflix’s streaming decision on its automated high quality setting whereas utilizing the newest Microsoft Edge browser.

Without the VPN, an episode of Stranger Things went from 720p streaming in the beginning to 1080p in lower than 20 seconds, exhibiting the connection was greater than quick sufficient for Full HD streaming.

Notably, utilizing the UK-based VPN server to entry a extra in depth Netflix library, we might nonetheless obtain 1080p high quality after about two minutes of playback.

On YouTube, we discovered that movies loaded with out buffering at as much as 1080p at 30fps.

Netflix diagnostic software reveals full HD streaming after about 20 seconds of watching Stranger Things
Linus in all his 1080p glory on YouTube

Our gaming assessments primarily targeted on the soundness of the connection on each domestically and internationally hosted servers and the latency.

In Counter-Strike: Global Offensive, which has South African servers, latency was between 24ms and 28ms all through a number of rounds and secure.

In Apex: Legends, we discovered latency ranged from 186ms to 191ms in-game on the London server.

Ping to varied worldwide servers on Apex: Legends.

Torrents had been the one division the place the bundle carried out poorly, each with and with out a VPN.

We tried downloading an Ubuntu Linux set up picture and a well-seeded 2GB video file, and the velocity not often went above 100kbps.

After about eight hours of attempting to obtain the video, it was solely 74% accomplished.

Given that each these torrents had been well-seeded, it appears possible that MTN is throttling torrent downloads.

Most customers will possible not be utilizing the connection for mass downloading in any case, because it comes with a 400GB truthful use coverage that throttles the velocity all the way down to 2Mbps.

Now learn: MTN vs Rain — Uncapped cell information battle

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